Creating SynQ TEAM tasks in SynQ UP is super easy, and allows you to stay in UP while you are still helping forward your project along. A few use cases for this are: Turning support feedback from the community into actionable tasks Chatting with your team and coming up with new ideas Having a spark of genius mid-chat that you want to capitalize immediately For this to work, you need to either create a SynQ TEAM account (link) or be a part of a SynQ TEAM. Once you are a part of a SynQ TEAM that is linked to your SynQ UP community, you can begin creating TEAM tasks within UP. To create a TEAM task, hover over the message you’d like to document and click the 3 grey dots next to community member’s name. Once you click on the 3 grey dots you will see a drop down menu appear. Click on the bottom button, labeled “Create TEAM Task”. You will now see a pop up menu appear. YouContinue reading »

Team member management in SynQ TEAM is about as straight forward as you can get, you either have management level permissions, or you don’t. Roles SynQ TEAM members can see Projects, switch projects, create tasks, assign tasks, comment and add attachments, view notifications, add task watchers, and rename/delete/complete a task at any time. SynQ TEAM managers can Create Projects, create backlog items, add new team members, and manage billing options, as well do all the other tasks a TEAM member can. Creating a Manager Simply click the star icon ( ) next to a user list item to convert them into a TEAM manager, and toggle it to remove the permission. The TEAM creator can not be removed from the TEAM manager role.

Getting around the SynQ TEAM interface’s core features is pretty straight forward. Nothing you see on the screen, other than the SynQ TEAM logo, is there for decoration. Here’s a breakdown of what the application has to offer and a brief overview of what’s where: Highlights RAG Status: Project status indicator, for project managers to set a project’s Red/Amber/Green status manually. This allows members of the team to see the current status of the overall project. “Has Comment”: When the comment icon ( ) is present in a task’s footer bar it has a comment (or comments). “Has Attachment”: When a task has a paper clip icon ( ) in the footer bar, it has a file (or files) attached to the task. Toggle Theme: TEAM comes packed with a light and a dark theme (pictured). Toggle between them by clicking the sun ( ) or moon ( ) icons, respectively. Toggle/Filter Tasks: All team members can focus on only what is directly assigned to them with the ” MyContinue reading »

SynQ TEAM and SynQ UP go hand-in-hand, so in order to create a TEAM, you must have an UP community. If you currently own a SynQ UP community, you won’t have to create a new community unless you want your SynQ TEAM to not be associated to your existing SynQ UP community: Create from Existing Community Simply Select the Community Name from the “Your Communities” list: Determine the number of members you need in your SynQ TEAM Provide billing information Invite TEAM members Done Create from New Community If you want to start completely fresh, you’ll need to first create an UP community, then complete the steps provided above. To learn about creating a new SynQ UP community, click here. Creating Your First Project Creating a Project is pretty simple, you’ll need a start date, end date, project name and what columns (or lanes) you desire to have in your project. To learn about creating a SynQ TEAM project, click here. Get Started with TEAM

SynQ TEAM is a lightweight, yet robust project management application in the SynQ Suite. Every member can create as many projects they need, at any time, and organize the project lanes in any way they need to fit their project’s demands. Create Default Project Clicking on the hamburger ( ) icon in the top right of the TEAM dashboard will open the Project Switcher/Member Directory sidebar: Click “Create Project” Set the Start Date Set the End Date Input a Project Name Click “Create” Start date, end date, and project name can all be updated later on, if they need to be changed. Create Project with Custom Lanes If you have a project that requires fewer or more lanes and/or new lane labels: Follow the steps above for Creating a Default Project Before you click create, click the ( ) to remove a lane or select ” Add Column” to add a new Kanban lane to the dashboard At any time, you can select, delete, and rename the lane label NameContinue reading »