Privacy Policy • SynQ

Privacy Policy

CSQ Holdings, Inc. (“the Company”) respects your privacy and is committed to protecting it through its compliance with this policy.

This privacy policy applies to information collected on the Company website (https://synq.tech/a/) and other sites operated by the Company or its Affiliates (collectively “the Sites”). This policy applies to the Company and any affiliates of the Company (“Affiliates”), whether now or hereafter formed. This privacy policy does not apply to information collected by the Company offline or through any other means. This policy does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on our Sites.

Because certain users of our Sites (“Users”) are expected to be domiciliaries of the European Union, the Company and its Affiliates will apply to such Users the additional or enhanced protective provisions of the General Data Protection Regulations, which were enacted by the European Union effective May 25, 2018.

Introduction

Your privacy is important to us and we strive for a high level of protection in all processing of personal data.

In accordance with applicable data protection legislation, the Company, or such Affiliate as may be specified at the end of this Privacy Policy, is the “Organization” and as such is responsible for the processing of your personal data as set out below. If you have any questions about this information, or if you wish to exercise any of your rights as set out below, contact the Company
or such Affiliate via the contact information listed below.

Processing of Personal Data

General

The term “personal data” refers to information which, directly or indirectly, may refer to you as an individual. Examples of personal data are name, email address, government issued identification number, billing information, credit and financial information (such as Know Your Customer disclosures), contact details and IP address. Personal data processing refers to any action that we or a third party engaged by us may take with the personal data, such as its collection, registration and storage. It also may include Cookies (see our Cookie Notice).
Personal data may only be processed for specified and explicitly stated purposes and may not be subsequently processed for any purpose that goes beyond these stated purposes.

When we may collect personal data

We may collect personal data under any or all of the following circumstances:

(1) When you choose to interact with any of the Sites either directly or via social media; for example, by subscribing to offerings, signing up for updates such as newsletters, deals and offers, webinars, trade shows, events etc. through email. Note that Users may opt out of email offerings via a link in each email message sent by the Company or an Affiliate.

(2) When you choose to purchase our products or services online or become a potential customer of such products or services;

(3) When you utilize services provided on the Sites, whether or not any purchase is made or contemplated, such as participating in free games or other activities.
In any or all such cases, you may be required to register as a User of the Site(s) and to disclose personal data.

We collect personal data such as name, e-mail address and other information which you voluntarily provide under any of the foregoing circumstances. We also automatically receive and store information from your web browser, such as IP address, language preferences, cookie information and the pages you visit, to log files on our server. We use the information collected to respond to your requests regarding products and services, to improve the content on our Sites and the services, to track and prevent illegal use or abuse of our Sites and services, and to develop anonymous usage statistics.

We ascribe to the standard of the GDPR regarding personal data protection for Users (see our GDPR Data Retention Notice). We therefore will ask that you expressly consent to collection of your personal data. If you do not agree to the collection of your personal data, you are advised not to become a User of any of the Sites.

We also use personal data for legally required notices, direct marketing, and advertising in accordance with applicable law and market practice. You may opt out of such direct marketing and advertising at any time. We may use the information we collect with regard to how you, as a User, utilize the Sites so that we can analyze usage behavior to improve site functionality and provide you with personalized content. Personal data may also be processed indirectly in connection with the development and administration of the Company’s IT systems.

The legal grounds for such usage include (i) performance of a contract wherein you request services or resources through the Sites and (ii) legitimate interest in other processing activities, such as for the purpose of improving services and the content of the Sites, as well as for prevention of abuse and for statistical purposes. We delete collected personal data when the purpose of the processing has been completed. Our Cookie Notice includes retention periods in respect of cookies that we use. Under the GDPR, you have the right to request that personal data be deleted if you no longer wish to be a User of any of the Sites. The Company will honor such requests, which must be submitted by email to support@synq.tech within a reasonable time after receipt thereof.

Security for the protection of personal data

We know you are entrusting us with information and make every effort to safeguard it from unauthorized disclosure. We protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction or damage, by implementing appropriate technical and organizational security measures. Any third parties we may employ in connection with the collection or storage or personal data are required to implement similar measures.

Restrictions on the Disclosure of Personal Data

We do not share personal data with third parties except under circumstances described herein.

We may appoint external agents to perform tasks on our behalf, such as providing IT services or helping with marketing and recruitment, administration of press releases, data analysis or statistics. The performance of these services may mean that such agents, both within and outside the United States, are able to gain access to your personal data. Companies that process personal data on our behalf must always affirm that they are GDPR compliant and sign a non-disclosure agreement with us, so that we are able to ensure a high level of protection of your personal data even with our partners. If such a company reports a breach that may involve your personal data, we are required to report such breach to you “without undue delay.” Under the GDPR, we are required to disclose any such breach within 72 hours after its discovery by us.

Special safeguards are taken with regard to partners outside the United States, such as signing agreements that include the standardized clauses for data transfers adopted by the GDPR, and which is available on its respective websites. We may also disclose your personal data to third parties, for example the police or other public authorities, pursuant to a subpoena or other legal process, or if we are otherwise required to disclose such data by law or public authority decision.

Your rights and the right to file a complaint

Under applicable data protection legislation you are entitled, at any time, to request access to the personal data that is processed about you, to have erroneous personal data corrected, to request that we stop processing and delete your personal data, to request that the processing of your personal data is restricted, to exercise your right to data portability, to withdraw consent to particular processing (where such consent has been obtained) and to object to the processing of your personal data. The preceding provision notwithstanding, the Company reserves the right to retain data as required by law by and through the usage of our services. In such event, you may contact the Company via the contact details listed below. If you believe that your personal data has been processed in violation of these provisions or applicable data protection laws, you may file a complaint with the applicable regulatory authority in your country or in the United States.

Organization and Contact Details

Organization

For all purposes under the GDPR, and unless otherwise specifically disclosed herein or to the customer or User, the “Organization” and responsible party for this Site is the Company.

Contact details

If you have any questions on how we process your personal data or want information about further contact details for the Company or its Affiliates, please contact us through this Site at support@synq.tech by mail to: 609 S Grand Ave 1201 Los Angeles CA 90016.

Additional Privacy Rights for Some Users

If you are a resident of certain states or United States territories, state law may provide you with additional rights regarding our use of your personal information.

State law permits users of our Sites in some states, provided they are residents of that state, to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@synq.tech.